I used Christiane's travel agency service to book a flight to Ireland where I was heading for a study abroad semester. As I was somewhat flexible regarding dates and which airport I would be departing from there was an overwhelming amount options. Christiane was very helpful and efficient in outlining the best/most affordable options. Once I choose my flight, she did all the booking making the process smooth and easy! She was attentive to every little detail and was also very helpful with the purchase of travel insurance. All the help she offered prior to my departure was great but even more importantly is how helpful she is in case of delays, cancellations or missed connections with your flights. I ran into these issues and Christiane quickly helped me start my travel insurance claim and re-book a new flight (A process that would have been much more stressful without her support) The small service fee is well worth the convenience and peace of mind I got from using her services!